Frequently Asked Questions

How Long Will it Take To Get My Package?

 

Shipping from China to Nigeria usually takes 10 – 14 working days. However some items might take longer due to unforseen circumstances like Nigerian Customs delay in clearing goods, Festive Season in China, Delayed Shipping by Suppliers, so you can expect to receive your order in less than 21 days. If you are experiencing an unusual delay in receiving your order, send us an email at [email protected]

How Do I Track My Order?

You can track your order via clicking on Track Order at the bottom of the page. Enter your order ID and billing information.

How Do I Place an Order?

In order to place an order, just click on add to cart when browsing the shop or create an account.

Can I order for goods not listed on the website

Yes, you can as long as the product is manufactured in China. We will help you find the best quality at factory price.

Send an email to [email protected] or call 08060164876

Do I Need an Account to Place an Order?

No you don’t, you can place an order without opening an account.

Which delivery fee is on the website

The delivery fee you paid for when ordering your products is from China to Nigeria which costs N1,900 per KG. When your goods arrive, you will be notified to either pick up or arrange for delivery to your location at an extra charge of N1000 anywhere within Nigeria.

Delivery to outside Lagos

Delivery to outside Lagos cost an extra N1000 per delivery. It usually takes 3-5 days depending on your location. You can also track your delivery.

How do I receive my goods when they get to Nigeria?

Once we inform you that your orders have arrived, you can either pick up at No 3 Ayodele Close, Off Ikosi Road Ketu or we can dispatch it to your location, please note that you will have to bear the cost of delivery. 

What are the payment methods available?

We use Paystack to process all your payments. Paystack is a secure payment gateway.

Size Chart

Women’s Shoes Size Chart

Women’s Clothes Size Chart

How to maintain your Real Human Hair Products

1) Wash and deep condition hair regularly, with mild shampoo. Detangle hair gently before washing.

2) Blot out excess water with tower and allow hair to dry naturally. Please do not expose in the sun.

3) Comb body wave or curly weaves hair with wide-tooth comb or your fingers. Brush straight hair in a downward motion straight from tops to the ends.

4) Go to salon to dye or bleach the hair. Excessive bleached or dyed hair will reduce the using-time of hair.

How many hair bundles do I need for a full head?

Usually 3 bundles are enough to make a full head. If you need long hair(above 20") or want your hair much fuller, pls take one more bundle.

Can I dye or iron-flat Human Hair?

It is virgin hair, so can be dyed and iron-flat. We recommend to dye dark color and go to the professional hair salons to dye the hair. Please keep the temperature under 150℃, otherwise it may damage the hair. Don’t restyle it too often, so that the hair can last longer.

How to measure your hair

We measure the body wave hair is to straighten the hair to straight, then measure the length. Not measuring it directly.

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